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Skill Development
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Service Skills
- Building service culture
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- Elite Client interaction
Sales Skills
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- Handling Objections
- Negotiation Skills
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- Consultative Selling
- Service to Sales
Trainer Development
- Professional Trainer Skills
- Training Skills for Managers
- Program Design
Call Center
- Service Interaction
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- Problem Handling
- Script Development
- Service to HNI Clients
- Evaluation and Feedback
- Coaching 1 on 1
- Team Building
- Stress Management
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Media
- Empathy is something we all need to make as our daily habit, not just on occasion - LiveMint article where our thoughts on Empathy was featured
- Our latest interview aired on 10th June 2018 - To rephrase Ricky Nelson, "To reminisce, is a chance to share some memories, and play our songs again" - we did that and more at the CIBS-RTHK interview through Teacup Productions. Wonderful time chatting with the winners of the 2018 edition of Mind Over Matter, Team ASIFMA. You will find us from 1:39 to 18:03
- Our latest interview aired on 7th Jan http://www.rthk.hk/radio/…/programme/g0557_cultural_dimsum_7 - we are on minutes 3:04 till 17:55
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